Tickets can be purchased in advance on the museum’s website. On the day of the visit, tickets are only available at the museum’s ticket offices.
Frequently asked questions
Admission tickets can be purchased online one month before the date of the visit. All categories of admission tickets are available, including reduced-fare and free tickets. A free ticket can be acquired online only when the order includes a paid ticket (standard or reduced-fare).
If there is a line at the entrance, an e-ticket allows a fast track access through separate entrance: the Main Building can be entered from Kolymazhny Lane, and the Gallery of 19th and 20th Century European and American Art can be entered from Maly Znamensky Lane.
If you belong to the “Friends of the Pushkin Museum” program, you can access the museum without waiting in line or purchasing a ticket by presenting your program membership card.
Policy for purchasing tickets online
Tickets are sold, paid for and returned in accordance with the User Agreement.
In order to return a ticket, download and complete the refund application form, and e-mail it to firstname.lastname@example.org.
Any questions regarding online booking of admission tickets can be addressed to email@example.com.
If you have questions about visiting the museum and purchasing tickets at ticket offices, you can use the feedback form or contact us at the telephone number: +7 (495) 697-95-78.
Attention! Tickets to the Pushkin State Museum can only be purchased at museum ticket offices or on this website. The museum cannot guarantee the validity of tickets purchased elsewhere.